Whirlpool Tub Guarantees and Installation Guide

Proper installation and guaranteed durability are key to the enjoyment and long term value of your whirlpool tub. It represents a significant investment so it’s sensible to make whatever checks are necessary to satisfy yourself that your chosen system will be durable and completely dependable, regardless of how often it is used.

Cabuchon bathtubs themselves carry a 25 year guarantee and the Hydrotherapy systems come with a lifetime guarantee on pipe-work and jointing. This includes the assurance that each system complies with the standards and regulations (regarding building, plumbing and electrical safety) applicable in the country in which the system is to be installed. For more details, please see the ‘Guarantees’ section below.

If you have questions about any of the following, please contact us.

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Practical Installation Issues

However well designed your whirlpool tub, it’s important to take account of some practical concerns regarding installation. Mistakes made here can prove costly, so it is worth taking the time to read the installation and operating instructions carefully. It also pays to discuss the project with your installer and to choose a Hydrotherapy tub that should minimise the risks of faults, accidents or gradual deterioration.

Compactness of Design

Snagging of pipework and cables can be a real risk during installation, so look for a whirlpool tub with a tidy, compact design. There should be no pipes or other fittings that protrude beyond the bath rim’s perimeter, and any flexible components should be securely fixed to the bath or its chassis. This helps to ensure that nothing becomes trapped, pinched or otherwise damaged, either in transit or when the bath is being set into its final position.

As previously mentioned, each Cabuchon Hydrotherapy system’s constituent parts and piping are set on a metal frame that is bonded to the bath. It supports them, retains them securely within the inner perimeter of the bath rim and keeps the pipework permanently in place, close to the sides of the tub.

 

Note the tightly secured pipework, which closely follows the contours of the whirlpool tub. This helps prevent snagging during or after installation.

Note the tightly secured pipework, which closely follows the contours of the whirlpool tub. This helps prevent snagging during or after installation.

 

Here, the whirlpool tub’s integrated frame is visible beneath the pump and closely affixed pipework.

Here, the whirlpool tub’s integrated frame is visible beneath the pump and closely affixed pipework.

 

An end view of a hydrotherapy bath, showing the frame, pipework and pump.

An end view of a whirlpool spa tub, showing the frame, pipework and pump.

Entry to Bathrooms

All our whirlpool tubs are designed to make access and installation as easy as possible. Our Hydrotherapy systems are always affixed neatly and tightly around their bath’s profile – allowing even the widest and deepest of our whirlpool spa baths to pass through a standard 730mm / 29″ wide doorway, when the bath is turned on its side.

Electrical Supply and Pumps

Electrical safety is an essential consideration when installing a whirlpool tub. Electrical connections must only be made and tested by a qualified electrician in accordance with current regulations in most countries. The systems’ electrical components, its plumbing constituents and their use are designed to comply with all codes, standards and regulations applicable to the country/region/locale where the bath and system are to be installed.

Our pumps, which are supplied to meet the required standards of all countries to which we send them, are produced using the latest moulding and sonic weld assembly techniques. They have a run-dry capability in excess of 3,000 hours, so they will remain safe, even if they are accidentally left running on.

Testing a whirlpool tub's electronic controls.

Testing a whirlpool tub’s electronic controls.

Cabuchon Hydrotherapy systems should be fitted to the electricity supply via an RCD circuit breaker. Installation instructions are included with each bath. The power requirements will vary according to the system and its features. If an inline water heater is specified, for example, it will be a 2kW model that operates with the pump. Chromotherapy systems are supplied with a transformer and control pad. Most whirlpool bath configurations require only a single pump, but systems with 32 jets will incorporate two pumps.

Guarantees

All Cabuchon baths carry a 25 year guarantee but, for whirlpool bath customers, we offer additional guarantees on the pipework, pump and controls.

For our hydrotherapy systems we guarantee:

  • All pipe-work and jointing for the buyer’s lifetime.
  • Each pump, motor and related system components for one year.
  • All electronic controls for one year.
  • That each system will comply with the relevant standards and regulations regarding building, plumbing and electrical safety in the country in which the system is to be installed.

One of the reasons for the exceptional durability, robustness and rigidity of Cabuchon Hydrotherapy baths is the use of our proprietary composite, FICORE®.

For full details of the Cabuchon Guarantee, please see our Cabuchon Quality page.

Service and Support

All our products are designed to work faultlessly, so the likelihood of any failure is extremely remote. However, we recognise that peace of mind is important so, under the terms of our various guarantees, we commit to supporting all Cabuchon customers, wherever in the world they happen to be. Whether the work entails providing a replacement component or organising a local repair, we shall willingly take responsibility for solving the problem, ensuring that the customer is completely happy with the result.

Find Out More

If you have any questions about Hydrotherapy or if you would like some expert advice about a whirlpool bath installation project, please contact us. We will always be delighted to hear from you.