What Our Customers Say

We place enormous value on customer feedback and we are proud to publish here some of the many testimonials our products have received.

To view the details of the various listed projects – and to hear what our customers had to say about them – please click on any of the images or titles below. Alternatively, you can use the filters to display only particular types of project, such as those featuring a particular bath or bath type.


Soaking Tub, Palmerston, New Zealand

“Our (old) bathtub was long and shallow, and I often felt uncomfortable because the hot water quickly became lukewarm. As I am Japanese and my Kiwi husband loves soaking in an ofuro, I wanted to get a Japanese-style soaking bathtub. I finally found the Cabuchon website... We now have really happy bath times, especially in the cold winter season.”


Deep Soaking Tub, Cambridgeshire

“The team at Cabuchon were incredibly helpful when we ordered the bath. They kept us informed throughout the production process. We are delighted with the end result, which has transformed the room. We chose the Calyx soaking bath, particularly for its Minimalist line. The bathroom is finished (… and) the bath is absolutely amazing.”


Compact Soaking Tub, Worcestershire

“Cabuchon Bathforms were an excellent company to deal with. We are thrilled with the Calyx Deep Soaking Bath. The bath looks superb. In an average size bathroom, it has given us the opportunity to install a walk-in shower, basin with vanity unit, toilet and a bath where it is possible to have a lovely deep soak - with lots of bubbles, of course!”


Built-in Bath, Stoke-on-Trent

“Thank you to the whole team. From our initial visit to see the baths being made, we received excellent customer service. Our order arrived in perfect condition on the stated day. The bath is absolutely fabulous, turning bath time into a truly luxury experience. If only every purchase was this pleasant. We have recommended you to all our friends and family!”


Sunken Bath, Oxfordshire, England

This project features Cabuchon’s Serenity 1800 double-ended bath. It was installed in a multi-award-winning new home, built on the banks of the River Thames in Oxfordshire. It was set, semi-sunken into the floor, with bespoke rim sizes and in a special matt finish. The client’s verdict was clear but simple: “a joy.”


Free Standing Bath, New Jersey, USA

“I’m very proud of the design, which places the Pleasance Plus in front of the window, among river rocks, with a beautiful view of the treetops. We chose to have Cabuchon build it with no overflow so the tub can overflow freely into the pan in which the rocks sit. We chose the Pleasance Plus because of its graceful sculpture and extra depth.”


Deep Soaking Tub, Pittsburgh, USA

“We were renovating a small master bath in a 110-year-old home. My wife wanted a tub, and we knew about Japanese soaking tubs. I'm a shower person and it seemed there was no way to have both in the small space. We planned a "wet room" with both a tub and walk-in shower. Cabuchon’s Calyx allowed us to use a soaking tub and still have room for the shower.”


2-Person Deep Soaking Tub, Harrogate

“We used Cabuchon previously and were delighted with the tub that they manufactured and supplied for our house… (so) we had no hesitation in going back to them to supply us with a tub for our new house build in Harrogate. We are delighted to have a large soaking tub again; it provides a real touch of luxury.”


Deep Soaking Tub, Co. Kildare, Ireland

“We found Cabuchon to be an excellent company to deal with; extremely helpful and efficient. We called to their premises to view the baths and were allowed to try them out for size. We were given all the information required and when we placed our order everything went to schedule as promised, including delivery to Ireland.”


Hydrotherapy Soaking Tub, Hertfordshire

"We purchased the Nirvana deep soaking tub with hydrotherapy jets. It is a very impressive bath tub; clearly very well made and perfect for the limited bathroom space we have. It is extremely comfortable and the company itself is extremely helpful. If you buy from Cabuchon you will be in good hands."


Hydrotherapy Soaking Tub, Linlithgow, Scotland

"Our Takara bath is fully installed and being well used! I am definitely getting the benefit of the deep bath and jets – particularly those at my ankle and hip. We really appreciate all your friendly, courteous and professional help in getting the bath just right; you provided an excellent service."


Japanese Soaking Tub, County Durham, UK

"First of all, I want to tell you how delighted we are with our new Cabuchon Japanese bath. We are so pleased with it - the look, the finish and the solid construction and just the relaxation while we sit and soak. Fantastic. Also I would like to thank you and members of your team who have been so helpful and supportive."


Japanese Soaking Tub, Wiltshire, England

"The deep soaking tub has made amazing use of the space available and we couldn't be happier. The jets are very powerful and I have spent many evenings soaking my cares and aches and pains away. Our en suite has been transformed from a cramped and hardly used small shower room, to a place of utter tranquillity."


Soaking Tubs, Hotel in Southport, England

“Customer delight is the absolute priority at The Vincent so it’s important that every aspect of the guest experience is positive. In the bathrooms, the tubs provided by Cabuchon play an important role in realising this; their look and feel fits in very well with the hotel’s boutique design and they always make a striking first impression.”


Japanese Soaking Tub, Surrey, England

"I actually cannot tell you how happy we are to be able to relax in the deep soaking tub, being away from Japan. I am delighted with the new bathroom and with the Calyx. How relaxing it is, spending time in the stylish deep bathtub! I cannot live without it now. The project was an absolute success! I really appreciate your help."


Hydrotherapy Soaking Tub, Stirlingshire

"This is certainly an investment and well worth the money. The difference in my joints has been great as I haven’t been able to get into or out of a bath in years! My physio is impressed too! I love the bath and it is really helping my hip and knee pain. Customer service has also been great through the process."


Deep Soaking Tub, Auckland, New Zealand

"Already many of our friends are amazed and envious of the Nirvana deep soaking tub taking so little space in our small en-suite bathroom. It is my happy place! Thank you once again for your prompt attention to all my enquiries and I hope you will continue to satisfy many more customers. We are thrilled. Thanks for your help."


Deep Soaking Tub, New York, USA

"After two years of living with our Calyx soaking tub, I fall more deeply in love with it every day. Being able to fully relax in a bath after or before stressful work days... is more emotionally and psychologically restorative than I ever expected. It is the perfect size and shape for soaking. I can't imagine needing or wishing for anything more than the Calyx."


Colour-Matched Bath & Panel, Penrith

"At 65 years of age but still an outdoors junkie, a shower after a long day just doesn't cut it! Enter Cabuchon into the equation and Oh, my goodness! Our first meeting left me in no doubt about the way forward and I am now the delighted owner of an immaculate hand-built Imersa soaking tub. Gorgeous old-fashioned values with cutting-edge design and build skills."


Deep Soaking Tub, Gateshead, England

"This is sheer luxury and worth every penny. They say "you get what you pay for" and Cabuchon certainly delivers. I have never bathed in anything as comfortable before. It really is like sitting underwater in an armchair! ... We decided to visit the Cabuchon showroom. I have never come across customer service like it; nothing was too much bother. "


Modified Soaking Tub, Hampshire

“When we updated our bathroom, we wanted to fit a deep soaking bath. My wife and I visited Cabuchon’s showroom. Here, they make all their baths to order. We are delighted with the product and with the hands-on support they provided from start to finish. A Great British company that offers customer service that’s second to none.”


Space-Saving Bath, Turriff, Scotland

“The bathroom is in a very small side room with a sloping roof. We stripped the room, re-opened the blocked-in window, and set about searching for a small bath. It had to be less than 1400mm long to fit across the width of the room. We chose the Calyx because it was short, generously deep, and a beautifully simple design. It’s a joy to use.”


Hydrotherapy Bath, Asheville, North Carolina

“Success! I was finally able to use your tub. It was fabulous. I love the hydro-jet therapy. The tub holds heat really well and it is nice and deep. I can tell it is going to be very good for my back. I wish I had owned it for years past. All my neighbours and relatives are just in awe when they see the tub. Thank you for your persistence in helping me.”


Bespoke Bath, West Yorkshire, England

“We cannot thank you all enough for making our bathroom renovation into a pleasurable experience. You managed to turn our rather hazy initial dreams of an ideal en-suite bathroom into an amazingly attractive reality. We would highly recommend you to anyone in our position. Thanks again for a splendid piece of design and craftsmanship."


Deep Soaking Tub, Helensburgh, Scotland

“We’re delighted with the finished product. It’s just perfect… and we’re amazed at how long the water stays hot. All in all we couldn’t be happier with the end result. Once again, thanks to all at Cabuchon; it was a real pleasure to deal with such a friendly, helpful and knowledgeable company – we would be happy to recommend you to anyone.”