What Our Customers Say

We place enormous value on customer feedback and we are proud to publish here some of the many testimonials our products have received.

To view the details of the various listed projects – and to hear what our customers had to say about them – please click on any of the images or titles below. Alternatively, you can use the filters to display only particular types of project, such as those featuring a particular bath or bath type.


Japanese Soaking Tub, County Durham, UK

"First of all, I want to tell you how delighted we are with our new Cabuchon Japanese bath. We are so pleased with it - the look, the finish and the solid construction and just the relaxation while we sit and soak. Fantastic. Also I would like to thank you and members of your team who have been so helpful and supportive."


Japanese Soaking Tub, Wiltshire, England

"The deep soaking tub has made amazing use of the space available and we couldn't be happier. The jets are very powerful and I have spent many evenings soaking my cares and aches and pains away. Our en suite has been transformed from a cramped and hardly used small shower room, to a place of utter tranquillity."


Free Standing Bath, New Jersey, USA

“I’m very proud of the design, which places the Pleasance Plus in front of the window, among river rocks, with a beautiful view of the treetops. We chose to have Cabuchon build it with no overflow so the tub can overflow freely into the pan in which the rocks sit. We chose the Pleasance Plus because of its graceful sculpture and extra depth.”


Soaking Tubs, Hotel in Southport, England

“Customer delight is the absolute priority at The Vincent so it’s important that every aspect of the guest experience is positive and memorable. In the bathrooms, the tubs provided by Cabuchon play an important role in realising this; their look and feel fits in very well with the hotel’s boutique design and they always make a striking first impression.”


Japanese Soaking Tub, Surrey, England

"I actually cannot tell you how happy we are to be able to relax in the deep soaking tub, being away from Japan. I am delighted with the new bathroom and with the Calyx. How relaxing it is, spending time in the stylish deep bathtub! I cannot live without it now. The project was an absolute success! I really appreciate your help."


Hydrotherapy Soaking Tub, Stirlingshire

"This is certainly an investment and well worth the money. The difference in my joints has been great as I haven’t been able to get into or out of a bath in years! My physio is impressed too! I love the bath and it is really helping my hip and knee pain. Customer service has also been great through the process."


Deep Soaking Tub, Auckland, New Zealand

"Already many of our friends are amazed and envious of the Nirvana deep soaking tub taking so little space in our small en-suite bathroom. It is my happy place! Thank you once again for your prompt attention to all my enquiries and I hope you will continue to satisfy many more customers. We are thrilled. Thanks for your help."


Deep Soaking Tub, New York, USA

"After two years of living with our Calyx soaking tub, I fall more deeply in love with it every day. Being able to fully relax in a bath after or before stressful work days... is more emotionally and psychologically restorative than I ever expected. It is the perfect size and shape for soaking. I can't imagine needing or wishing for anything more than the Calyx."


Colour-Matched Bath & Panel, Penrith

"At 65 years of age but still an outdoors junkie, a shower after a long day just doesn't cut it! Enter Cabuchon into the equation and Oh, my goodness! Our first meeting left me in no doubt about the way forward and I am now the delighted owner of an immaculate hand-built Imersa soaking tub. Gorgeous old-fashioned values with cutting-edge design and build skills. It is a winning formula."


Deep Soaking Tub, Gateshead, England

"This is sheer luxury and worth every penny. They say "you get what you pay for" and Cabuchon certainly delivers. I have never bathed in anything as comfortable before. It really is like sitting underwater in an armchair! ... We decided to visit the Cabuchon showroom. I have never come across customer service like it; nothing was too much bother. "


Modified Soaking Tub, Hampshire

“When we updated our bathroom, we wanted to fit a deep soaking bath. My wife and I visited Cabuchon’s showroom in Lancaster. Here, they make all their baths to order. We are delighted with the product and with the hands-on support they provided from start to finish. A Great British company that offers customer service that’s second to none. Highly recommended.”


Space-Saving Bath, Turriff, Scotland

“The bathroom is in a very small side room with a sloping roof. We stripped the room, re-opened the blocked-in window, and set about searching for a small bath. It had to be less than 1400mm long to fit across the width of the room. We chose the Calyx because it was short, generously deep, and a beautifully simple design. It’s a joy to use.”


Hydrotherapy Bath, Asheville, North Carolina

“Success! I was finally able to use your tub. It was fabulous. I love the hydro-jet therapy. The tub holds heat really well and it is nice and deep. I can tell it is going to be very good for my back. I wish I had owned it for years past. All my neighbours and relatives are just in awe when they see the tub. Thank you for your persistence in helping me.”


Bespoke Bath, West Yorkshire, England

“We cannot thank you all enough for making our bathroom renovation into a pleasurable experience. You managed to turn our rather hazy initial dreams of an ideal en-suite bathroom into an amazingly attractive reality. We hope that you can continue to do this for many others and would highly recommend you to anyone in our position."


Deep Soaking Tub, Helensburgh, Scotland

“We’re delighted with the finished product. It’s just perfect… and we’re amazed at how long the water stays hot. All in all we couldn’t be happier with the end result. Once again, thanks to all at Cabuchon; it was a real pleasure to deal with such a friendly, helpful and knowledgeable company – we would be happy to recommend you to anyone.”


Deep Soaking Tub, Ontario, Canada

“The Nirvana tub has been a big hit in our family. With its unique shape and the ability to almost fully immerse the body, it really is like sitting in a warm, cozy arm chair. The service we received from the Cabuchon staff was impeccable. We would highly recommend the company and its products to any discerning customer looking for a truly unique bath.”


Deep Soaking Tub, Tacoma USA

“I want the folks in the manufacturing department to know they have one VERY happy client!” Mr & Mrs D of Tacoma, USA, wanted a comfortable, stylish bath that would enable them to make the most of spectacular views over the bay. They chose the Imersa deep soaking tub from Cabuchon, which was then installed by the corner window.


Deep Soaking Tub, Washington State, USA

“Cabuchon provided a perfect bathtub solution for specific client and design requirements for a deep soaking tub within an existing bathroom. The bathtub (the Calyx 1440) imparts crisp, clean lines that enhance the contemporary rectilinear design theme of the whole room.” Ms JH, Architect (Washington State)


Deep Soaking Tub, California, USA

“We have finally finished our remodel and we’re very happy with the tub!” A home-owner in California, USA required a deep soaking tub that could be colour-matched to existing sanitaryware. The client required brushed nickel grab rails and a water temperature control system. Cabuchon’s Imersa, made from FICORE®, provided the perfect solution.


Deep Soaking Tub, Durham, England

“I bought one of your Japanese soaking tubs – in fact, it was the very first thing I bought for a house I hadn’t even started renovating at the time! We think it looks stunning. My husband has fallen in love with the bath (all 6’ 4” ) and I’m struggling to get a look in at the moment… Still, I’m looking forward to spending more time in it as winter draws in.”


Deep Soaking Tub, Co. Down, N. Ireland

“I am very happy with the contact I have had from everyone at Cabuchon. They were able to arrange delivery to Northern Ireland to fit my timescale. It arrived exactly on time. The Calyx 1230 fits perfectly in the space. The bath was exactly as described, dimensions were spot on, especially as I have a narrow doorway into my bathroom.”


Deep Soaking Tub (2 seat), Chester, England

“Refitting our bathroom and installing your super bath has been quite an evolution. Also a lot of creative fun, and the result is spectacular… The pictures tell the remainder of the story. The artist is remarkable, and he’s still coming from time to time to embellish various little elements. All the equipment works fine. Delighted on all counts!”


Deep Soaking Tub, Macclesfield, England

“I must commend you all on your courtesy and wonderful customer service. Our beautiful Cabuchon bath was christened today and was heaven to bathe in. It is absolutely fabulous and we are thrilled with it. Thank you so much for all your help. You have all been great from start to finish and we would recommend your company to anyone.”


Deep Soaking Tub, Dundee, Scotland

“We absolutely love our Nirvana Deep Soaking Bath; it’s fantastic! The shape of the bath makes the experience so relaxing and we now enjoy long, luxurious baths. It doesn’t take any longer to fill and the water remains hot for a surprisingly long time. Cabuchon have been a pleasure to deal with and we would most certainly recommend them.”